For real estate owners and operators

Insurance for real estate owners, landlords and property managers

Storm deductibles, flood limits, liability verdicts and loan covenants that dictate your program. We place coverage that satisfies your lender and still protects your equity.

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Tell us about your business. A licensed broker compares 100+ carriers and comes back with real options for real estate owners and operators.

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Quick answer: Real estate owners need commercial property (including named storm, flood and other catastrophe coverage where exposed), general liability, umbrella or excess limits, and environmental coverage, while property managers add real estate E&O, and funds, REITs and co-ops add D&O and EPLI. Property premium is driven by location, construction, building values and deductible structure, and liability premium by unit count, occupancy and loss history. The market is uneven: the National Multifamily Housing Council reported the first decline in property rates since 2017 (opens in a new tab) in 2024, while liability lines kept rising with litigation costs and large verdicts. Lenders set many of the terms: a Fannie Mae multifamily loan, for example, requires liability limits that scale with unit count (opens in a new tab). Programs go wrong on percentage storm deductibles nobody modeled, flood limits capped below the building's value, assault or habitational exclusions a lender will not accept, and vacancy clauses on buildings in transition.

Who we cover

Real Estate businesses we insure

We place coverage for owners and operators of income-producing real estate, from single assets to multi-state portfolios.

  • Investors and private owners

    Single-asset LLCs and small portfolios need property and liability schedules that match each entity named in the loan and the lease.

  • Multifamily owners

    Habitational liability, fair housing claims, catastrophe exposure and agency lender requirements shape almost every multifamily program.

  • Commercial landlords

    Office, retail and industrial owners depend on tenants' insurance and on lease clauses that move risk to the right party.

  • Property managers

    Managers need their own E&O, liability and crime coverage, and the management agreement usually dictates the limits.

  • Developers

    Builders risk, wrap-up and contractor certificates during construction, then a handoff to a permanent property and liability program at completion.

  • REITs and institutional owners

    Large portfolios use blanket property limits, layered excess, captives or retentions, and D&O for public or private investors.

The risks

Why real estate is hard to insure

Property costs follow catastrophe exposure, and liability costs follow the courtroom. NMHC's 2024 risk report found property rates stabilizing while liability lines faced rising litigation costs and nuclear class action verdicts (opens in a new tab), and fair housing complaints reached 32,321 in 2024 (opens in a new tab), per the National Fair Housing Alliance.

Hurricanes, flood and percentage deductibles

A named storm deductible written as a percentage of total insured value can mean a seven-figure retention on a single building. NFIP flood coverage tops out at $500,000 for a non-residential building (opens in a new tab), well below the value of most commercial property. See named storm deductibles explained.

Liability verdicts and negligent security suits

Slip-and-fall, pool, dog bite and assault claims at apartment communities and shopping centers can produce large verdicts. Many habitational policies add exclusions for assault, firearms or animals, which some lenders will not accept.

Fair housing and tenant discrimination claims

Disability-related discrimination accounted for 54.6% of fair housing complaints in 2024, per NFHA (opens in a new tab). These claims usually fall outside general liability and need E&O or EPLI wording that covers them.

Vacant buildings

Standard commercial property wording removes coverage for vandalism, sprinkler leakage, glass breakage, water damage and theft once a building has been vacant for more than 60 consecutive days, and reduces other losses by 15%, per IRMI (opens in a new tab). Buildings between tenants or awaiting redevelopment are most exposed.

Contamination you did not cause

Under the federal Superfund law, current owners can be held liable for cleanup costs even if they made no contribution to the release, per Cornell's Legal Information Institute (opens in a new tab). Former dry cleaners, gas stations and industrial sites are common sources.

Tenant and contractor insurance that fails

A tenant's policy lapses, or a contractor's certificate omits additional insured status, and the claim lands on the owner's policy and loss history. See the additional insured problem.

Coverage

The coverage real estate owners and operators actually need

  • Commercial property with named storm, flood and CAT

    Covers buildings, rent loss and business income after fire, wind, hail, flood and earthquake. For coastal and flood-zone assets, the catastrophe layers are usually where the money and the gaps are.

    Watch for: Percentage named storm deductibles, flood sublimits, ordinance or law coverage for older buildings, the vacancy condition, and whether valuations reflect current replacement cost.

  • General liability

    Covers bodily injury and property damage claims from tenants, visitors and the public at your properties, and every lender and lease requires it.

    Watch for: Habitational exclusions for assault and battery, firearms, animals or abuse, per-location aggregates for portfolios, and contractual liability coverage for lease indemnities. See commercial general liability explained.

  • Umbrella and excess liability

    Adds limits above general liability, auto and employer's liability, which matters for multifamily and retail properties exposed to large verdicts. Lenders often set the minimum.

    Watch for: Whether the umbrella follows the underlying form or adds its own habitational exclusions, and whether limits are shared across the whole portfolio. See follow-form umbrella coverage.

  • Real estate E&O for property managers

    Covers claims that a manager's professional services caused a financial loss, such as mishandled leases, maintenance decisions or tenant screening.

    Watch for: Fair housing and discrimination coverage, coverage for property owned by the manager or its principals, and claims-made retroactive dates when changing carriers. See the retroactive date trap.

  • Directors and officers (D&O)

    Protects managers and boards of REITs, funds, syndications and co-ops from claims by investors, lenders and residents over management decisions.

    Watch for: Exclusions for claims by investors or co-owners, coverage for the entity itself, and whether the policy responds to investigations. See D&O insurance explained.

  • Employment practices liability (EPLI)

    Covers claims from on-site staff, and with third-party coverage, discrimination and harassment claims by tenants and applicants.

    Watch for: Whether third-party and fair housing claims are covered, and whether site staff employed by a separate management company are insureds. See EPLI for mid-market companies.

  • Environmental and pollution legal liability

    Covers cleanup costs and third-party claims from contamination, mold or other pollutants, which general liability usually excludes.

    Watch for: Known-conditions exclusions tied to your Phase I report, mold exclusions on habitational properties, and policy terms that match the hold period. See the pollution exclusion in GL.

Cost

What real estate insurance costs

There is no single price for real estate owners and operators. These are the factors carriers weigh most when they quote one.

Location and catastrophe exposure

Coastal counties, flood zones, wildfire and severe convective storm areas drive property premium and deductibles more than any other factor.

Construction, age and protection

Construction class, roof age, wiring, plumbing and sprinklers change property pricing and whether some carriers will quote at all.

Building values

Underwriters price on total insured value, so current replacement cost valuations matter, and carriers may push values up at renewal.

Deductible structure

Choosing percentage or flat deductibles for named storm, wind and hail, and all other perils, trades premium for retained risk. See self-insured retention vs deductible.

Occupancy, units and amenities

Unit count, tenant mix, occupancy, and amenities like pools, playgrounds and dog parks drive general liability and umbrella pricing.

Loss history

Water damage, slip-and-fall and security claims show up on loss runs and follow the portfolio to every carrier. See how claims history affects rates.

Requirements

What clients, contracts and regulators will ask for

Lenders, tenants, property management agreements and partners each set insurance terms, and your loan documents usually set the strictest ones. Fannie Mae's multifamily guide is one published example.

  • Agency multifamily liability. Fannie Mae requires general liability of at least $1 million per occurrence and $2 million aggregate, plus umbrella limits that rise with unit count, from $1 million for up to 250 units to $20 million above 10,000 units. The liability policy cannot exclude assault and battery, abuse and molestation, animal attacks or firearms claims (Fannie Mae Multifamily Guide, Sections 503.01 and 503.02 (opens in a new tab)).
  • Agency named storm and flood. For Fannie Mae loans, separate named storm insurance is required in Tier I named storm counties when the property form excludes wind, at a limit of at least 90% of total insurable value and a deductible no greater than the larger of 7.5% of that value or the guide's dollar maximum. Buildings in flood zones beginning with A or V need flood insurance of at least 100% of the insurable value of the first two floors above grade and any space below grade (Section 502 (opens in a new tab)).
  • Rent loss and ordinance or law. Fannie Mae requires business income, including rental value, based on 12 months of actual loss sustained or annual income, and ordinance or law coverage when a property is non-conforming (Sections 501.02D and 501.02E (opens in a new tab)).
  • Other lenders. Bank, life company, CMBS and bridge loans set their own limits, deductible caps, rating requirements and additional insured or mortgagee wording, often specified in the loan agreement.
  • Leases. Commercial leases typically require tenants to carry general liability and property coverage, name the landlord as additional insured, and waive subrogation, at limits often specified in the lease. See waiver of subrogation.
  • Management agreements. Owners usually require the property manager to carry E&O, general liability and crime coverage and to name the owner as additional insured, with limits often specified in the management agreement.
How Aiden Risk helps

How Aiden Risk solves each of these problems

An AI risk engine built for commercial insurance, a licensed broker on every account, and 100+ carriers, including admitted and surplus lines markets, so one partner handles the whole program.

The problemHow Aiden Risk solves it
Our lender's insurance consultant keeps rejecting our certificates.A licensed broker reviews the insurance section of your loan agreement against your policies, negotiates with carriers on the gaps, and issues certificates with the mortgagee and additional insured wording required.
I have no idea what our named storm deductible would cost us in a real hurricane.We review the deductible structure with you, advise on limits and retentions, and shop 100+ carriers, including surplus lines, for alternative storm and flood structures.
Our flood coverage stops at the NFIP limit and the building is worth far more.A broker reviews flood exposure by building and places excess or private flood coverage where the lender or the balance sheet calls for it.
Our liability renewal came back with an assault and battery exclusion the lender will not accept.We review exclusions and endorsements before binding and negotiate with carriers, including surplus lines markets, for wording that fits the loan requirements.
We manage properties for owners and a fair housing complaint just came in.A broker reviews your E&O and EPLI for fair housing and third-party coverage and manages claims-made retroactive dates when you move carriers.
A building is going vacant during a repositioning.We review the vacancy condition on your property policy and place vacancy permits or vacant building coverage before the 60-day clock runs out.
Tenants and contractors keep sending certificates that do not match the lease.We review the insurance clauses in your leases and contracts with you and advise on the limits and endorsements to require from tenants and vendors.
We keep adding properties mid-term and the schedule never catches up.The AI monitors your risk year-round and flags changes like acquisitions, dispositions and occupancy shifts, and a licensed broker acts on every change it flags.
Our renewal always feels like it starts from scratch.The AI risk engine analyzes 140+ signals about your business, including public filings and industry peer benchmarks, and a licensed broker runs a coverage gap analysis before binding.

Aiden Risk charges no fee to work with it, with no platform fee or subscription; it is paid through standard carrier commissions. Licensed in 16 states, listed on our licenses page.

FAQ

Real Estate insurance questions, answered

What insurance does a real estate investor or landlord need?

Most owners need commercial property with business income or rent loss, general liability and an umbrella, plus flood, named storm or earthquake coverage where exposed. Owners with staff add workers' comp and EPLI, and owners of older or industrial sites should consider environmental coverage. Your loan agreement and leases usually set the minimum limits.

What insurance does Fannie Mae require on a multifamily loan?

Fannie Mae's multifamily guide requires general liability of at least $1 million per occurrence and $2 million aggregate plus an umbrella scaled to unit count, business income based on 12 months of actual loss sustained, and named storm, flood and terrorism coverage where they apply. The full requirements are in Part II, Chapter 5 of the guide (opens in a new tab), and your lender may add its own.

What is a named storm deductible?

It is a separate deductible that applies to damage from a named tropical storm or hurricane, often written as a percentage of the property's total insured value rather than a flat dollar amount. On a large building, a few percent can be a very large retention. See named storm deductibles explained.

Does commercial property insurance cover flood?

Standard commercial property forms generally exclude flood, so flood is bought separately through the NFIP, a private flood policy or a flood endorsement on a large property program. The NFIP's maximum for a non-residential building is $500,000 for the building and $500,000 for contents (opens in a new tab), so larger properties usually need excess flood.

What happens to my property insurance if a building is vacant?

Under the standard commercial property vacancy condition, once a building has been vacant for more than 60 consecutive days there is no coverage for vandalism, sprinkler leakage, glass breakage, water damage or theft, and other losses are reduced by 15%, per IRMI (opens in a new tab). A vacancy permit or vacant building policy can restore coverage.

Do property managers need errors and omissions insurance?

Yes, in most cases. General liability covers bodily injury and property damage, not the financial loss an owner or tenant claims from a management error, and many management agreements require E&O. Check that the policy covers fair housing claims.

Does Aiden charge a fee?

Aiden Risk charges no fee to work with it, with no platform fee or subscription; it is paid through standard carrier commissions. Aiden is licensed in 16 states, listed on our licenses page.

Ready to see your options?

A licensed broker reviews your current policies and contracts, compares 100+ carriers and comes back with real options for real estate owners and operators.

Prefer to talk? Call (650) 292-2812