Privacy Policy
01Introduction
Aiden Risk Technologies Inc. ("Aiden," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our insurance brokerage services.
This policy applies to all information collected through our website, platform, mobile applications, and any related services, sales, marketing, or events.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access our services.
02Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including but not limited to: name, email address, and phone number; business name, title, and industry; insurance application details and coverage history; and financial information necessary for policy underwriting.
Automatically Collected Information
When you access our platform, we automatically collect certain information. See our Cookie Policy for details. We use device information, usage data, log data, and cookies for platform optimization, service improvement, security, and authentication.
03How We Use Your Information
We use the information we collect for: providing services (processing applications, quotes, policies); communication; AI-powered risk analysis; compliance; and improvement of our platform.
04Data Sharing & Disclosure
We do not sell your personal information. We may share information with insurance carriers, service providers (under confidentiality), as required by law, or in connection with business transfers. We require third parties to respect the security of your data.
05Data Retention
We retain personal information as long as necessary for the purposes in this policy. Insurance records may be retained for at least seven (7) years following policy expiration per state requirements.
06Security Measures
We implement industry-standard security including AES-256 at rest, TLS 1.3 in transit, SOC 2 Type II certified infrastructure, regular penetration testing, and role-based access controls.
07Your Rights & Choices
Depending on jurisdiction, you may have rights to access, correction, deletion, portability, and opt-out of marketing. Contact us to exercise these rights.
08International Data Transfers
Your information may be transferred to servers outside your state or country. We ensure such transfers comply with applicable law and use appropriate safeguards.
09Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the new policy and updating the Last Updated date.
10Contact Us
Questions? Contact Aiden Risk Technologies Inc., Attn: Privacy Team [email protected]
01Definitions
In this DPA: "Controller" means the entity that determines the purposes and means of processing; "Processor" means Aiden Risk Technologies Inc.; "Personal Data" means information relating to an identified or identifiable natural person; "Processing" means any operation on personal data.
02Scope & Purpose
Aiden processes Personal Data solely to provide insurance brokerage services, risk analysis, and platform operations as agreed with the Controller.
03Obligations of the Processor
Aiden will process Personal Data only on documented instructions, ensure confidentiality of personnel, and not use data for any purpose other than the services or as required by law.
04Sub-Processors
Aiden may engage sub-processors under obligations no less protective than this DPA. The Controller will be notified of new sub-processors and may object on reasonable data protection grounds.
05Data Subject Rights
Aiden will assist the Controller in responding to data subject requests (access, rectification, erasure, etc.) to the extent required by law and that Aiden can fulfill from the data it processes.
06Security & Breach
Aiden implements appropriate technical and organizational measures. In the event of a personal data breach, Aiden will notify the Controller without undue delay and within 72 hours.
07Term & Contact
This DPA remains in effect for the duration of the services. Upon termination, Aiden will delete or return Personal Data as instructed. Contact: [email protected]
01Acceptance of Terms
By accessing or using Aiden Risk Technologies Inc.'s website, platform, or services, you agree to these Terms of Service. You must be at least 18 to use our services.
02Description of Services
Aiden provides licensed insurance brokerage services, including placement of commercial and specialty lines and access to an AI-powered risk analysis platform.
03User Accounts & Registration
You are responsible for account credentials and all activity. We may suspend or terminate accounts that violate these terms.
04Use & Restrictions
You may use our services only for lawful purposes. You may not misuse the platform, attempt unauthorized access, or use content for purposes other than your own use of the services.
05Limitation of Liability
To the maximum extent permitted by law, Aiden's aggregate liability shall not exceed the greater of fees paid in the 12 months preceding the claim or $100. We are not liable for indirect or consequential damages.
06Contact
For questions: [email protected] or Aiden Risk Technologies Inc., Attn: Legal.
01Consent to Use Electronic Signatures
Under ESIGN and applicable state laws (UETA), you consent to conduct transactions with Aiden electronically, including receiving disclosures, applications, binders, policies, and other documents in electronic form and signing them electronically where we offer that option.
02Scope of Consent
Your consent applies to documents related to our insurance brokerage services. We will provide documents in a retainable format (e.g., PDF) and use a secure process for electronic signature.
03Withdrawing Consent
You may withdraw consent by contacting us in writing at [email protected]. Withdrawal does not affect documents already signed electronically.
01What Are Cookies
Cookies are small text files stored on your device. We use them and similar technologies (e.g., local storage) to make our site work, remember preferences, and understand usage.
02How We Use Cookies
We use cookies for authentication, preferences, security, and analytics (aggregated where possible). We do not sell cookie data. Third-party cookies may be used for embedded content or analytics.
03Managing Your Preferences
Most browsers allow you to block or delete cookies. Blocking may affect site functionality. Contact [email protected] for analytics or marketing choices.
01Our Role as Your Broker
Aiden is a licensed insurance broker. We act on your behalf to place coverage, negotiate terms, and assist with claims. We are not an insurer.
02How We Are Compensated
We are typically compensated through commissions from carriers and, in some cases, broker or consulting fees agreed in writing. We do not accept compensation that would create an undisclosed conflict of interest.
03Your Right to Information
You may request information about compensation we receive in connection with your account. Contact your Aiden representative or [email protected].
01Our Commitment
Aiden is committed to digital accessibility for people with disabilities and to improving the user experience for everyone.
02Conformance Standard
We aim to conform to WCAG 2.1 Level AA where practicable, including semantic structure, keyboard navigation, color contrast, and alternatives for non-text content.
03Feedback & Accommodation Requests
If you encounter an accessibility barrier or need an accommodation, contact [email protected] or Aiden Risk Technologies Inc., Attn: Accessibility.