Privacy Policy

Effective: February 1, 2026 Last Updated: February 19, 2026 Version 1.0

01Introduction

Aiden Risk Inc. ("Aiden," "we," "us," or "our") is a Delaware corporation headquartered at 535 Mission St, 14th Floor, San Francisco, CA 94105. We are committed to protecting your privacy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our insurance brokerage services.

02Information We Collect

We collect personally identifiable information that you voluntarily provide to us when you register, request a quote, or contact us, including:

  • Identity data — Full name, job title, company name
  • Contact data — Email address, phone number, mailing address
  • Business data — Industry, revenue, employee count, prior coverage history
  • Insurance data — Application details, claims history, loss runs
  • Financial data — Information for underwriting and billing

03How We Use Your Information

We use personal information to provide insurance brokerage services, process applications, communicate with you, improve our platform, and comply with legal obligations.

04Your Rights

Depending on your location, you may have rights regarding your personal data including access, correction, deletion, portability, and the right to opt out of certain processing. Contact [email protected] to exercise your rights.

05Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or 535 Mission St, 14th Floor, San Francisco, CA 94105.

Data Processing Agreement

This Data Processing Agreement ("DPA") forms part of the Agreement between Aiden Risk Inc. and you regarding the processing of personal data.

Scope & Roles

Aiden processes personal data as a data processor on behalf of clients (data controllers) for the purpose of providing insurance brokerage services.

Sub-Processors

We maintain a list of sub-processors and provide 30 days advance notice of changes. Current sub-processors include AWS, Stripe, HubSpot, and Mixpanel.

For the full DPA, contact [email protected].

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Aiden Risk Inc. platform and services.

Use of Services

By accessing our platform, you agree to these Terms and our Privacy Policy. You must be at least 18 years old and authorized to act on behalf of your organization.

Insurance Brokerage

Aiden acts as a licensed insurance broker. We do not provide insurance directly. All policies are issued by third-party carriers.

Limitation of Liability

To the maximum extent permitted by law, Aiden's liability is limited to the fees paid by you in the twelve months preceding the claim.

For questions, contact [email protected].

E-Signature Disclosure & Consent

Aiden Risk Inc. may use electronic signatures for insurance applications, policy documents, and related agreements in accordance with the E-SIGN Act and UETA.

Your Consent

By using our platform, you consent to receive and sign documents electronically. You may withdraw consent at any time by contacting [email protected].

Cookie Policy

Aiden uses cookies and similar tracking technologies to provide, protect, and improve our services.

Types of Cookies

  • Essential cookies — Required for the platform to function
  • Analytics cookies — Help us understand how you use our site (Google Analytics, Mixpanel)
  • Marketing cookies — Used to deliver relevant advertising (HubSpot)

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect your experience.

Questions? Contact [email protected].

Compensation Disclosure

As an insurance broker, Aiden Risk Inc. may receive compensation from insurance carriers in the form of commissions, fees, and contingent payments.

Types of Compensation

  • Commissions — A percentage of the premium paid by the insured
  • Contingent commissions — Additional compensation based on volume, profitability, or retention
  • Fees — Service or advisory fees disclosed to the client prior to binding

We are committed to transparency in our compensation practices. Contact [email protected] for details.

Accessibility Statement

Aiden Risk Inc. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Our Commitment

We aim to conform to WCAG 2.1 Level AA standards. We regularly review our site against these guidelines and remediate any issues identified.

Feedback

If you encounter accessibility barriers, please contact [email protected].